Customer Service Center

Customer Service Center

CS Center
CS Center

ProductThe burner does not work.


Please refer to the three methods below. 

1. The gas line may be filled with air for the first time.
→Turn on the right gas burner switch, wait for a while (approximately 2-3 minutes) and operate it.

2. The gas drain nozzle may be clogged.
→ Please refer to the link below and clean the burner.

 3. The gas valve may be closed.
→ Please make sure that the gas valve and fuse cock are open.

If the problem is not solved despite the above three methods, please contact Channel Talk (Customer Center).

Channel Talk